Your Statement of Work should contain a line-by-line itemization of all tasks that are outside the native functionality of WordPress, without using plugins. By thoroughly documenting the features and functionality of your site up front and getting this signed off by the client, expectations will be set at a level that will bring easy success to the project and avoid simple miscommunications. When defining this before you start working, you are helping to facilitate an open and pleasant working relationship with your client while avoiding possible scope creep, and outlining who is responsible for what and by when. This session will walk you through the steps you should take when starting a new project to protect yourself using good documentation practices, while meeting the requirements set by your client.
Below are the slides for my WordCamp Boston presentation, “Don’t Do Anything Without A Statement Of Work”.